COVID-19 Safety Procedures Update [May 2020]
Our office has always been committed to infection control, and our processes are designed for safe and comfortable care. We want to inform you of specific COVID-19 updates to our procedures.
In light of lengthened appointments to allow for social distancing, we have a new policy for No Shows. Our fee is now $50 for any missed appointment. Please call us within 24 hours of your appointment if you need to reschedule.
We have made the following changes to help protect our patients and staff:
Our office will communicate with you before your visit to ask some symptom screening questions. You’ll be asked those same questions again when you are in the office.
Face masks (covering nose and mouth) are required to be worn by every person entering the office.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
You will be asked to notify us when you have reached the parking lot, and we will call you when our office is ready for you to enter. This allows time for other patients to exit and for us to thoroughly clean every surface.
We have hand sanitizer available, that we will ask you to use when you enter the office.
Our staff will be wearing protective gear, such as masks and gloves, to create a “no contact” environment.
These procedures follow recommendations made by the American Optometric Association (AOA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow these agencies to ensure we adhere to each agencies’ recommendations. We apologize for any inconvenience these policies may cause, but we trust you agree that safety is the top priority.